Terms of Service

Last updated: May 2026

Welcome to Veloura. By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service. Please read them carefully — they include important information about your rights and responsibilities.

Access & Accounts

By using our services, you confirm that you are of legal age in your region. You are solely responsible for maintaining the security of your account and for all activity under it. You may not transfer or sell your account to any other person.

Our Products

We make every effort to accurately represent our products. However, colours and appearance may vary depending on your device. We reserve the right to limit quantities, discontinue products, or change descriptions at any time without notice.

Orders & Payments

Placing an order is an offer to purchase. Veloura reserves the right to accept or decline any order. Your order is only confirmed once payment is processed. Please review your order carefully before submitting — cancellations may not always be possible after acceptance.

Prices are subject to change without notice
The price charged is the price at the time of order
Prices do not include taxes or shipping unless stated
You agree to provide accurate and complete payment information

Shipping & Delivery

All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you once we hand over your order to the carrier.

Returns & Refunds

All returns and exchanges are subject to our Return Policy, which can be viewed at velourapro.co.za/pages/return-policy.

Intellectual Property

All content on this site — including trademarks, images, text, graphics, and design — is owned by Veloura or its licensors. You may not reproduce, distribute, or use any of our content without prior written consent. All rights not expressly granted are reserved.

Prohibited Uses

You may only use our services for lawful purposes. You may not:

Use our services for any unlawful or malicious purpose
Infringe on intellectual property rights of Veloura or others
Transmit false, misleading, or harmful information
Use bots, scrapers, or automated tools to access our store
Attempt to bypass any security or access controls

Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing them is at your own risk.

Disclaimer of Warranties

Our services and products are provided 'as is' and 'as available' without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, timely, or error-free.

Limitation of Liability

To the fullest extent permitted by law, Veloura shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our services or products.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of South Africa.

Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page. Your continued use of our services after any changes constitutes your acceptance of the new terms.